How can we help you?
Cars
Can I drop the car off at a different office from the one where it was rented?
What should I do if the car breaks down or if I am involved in an accident?
I returned my vehicle before the designated time. Can I receive a partial refund?
What happens if my flight is delayed or cancelled and I have rented a vehicle?
Can I leave the country with the rental vehicle?
Can I reserve a rental car to pick up the same day?
What is the guarantee or safety deposit?
What is excess insurance cover?
Fuel policy
Does the reservation include any insurance?
Is it possible for me to pay for my reservation using a debit card or other card that isn?t in the driver?s name?
Do I have to pay any additional amounts to pick up the vehicle?
Do I have to pay any additional amounts to pick up the vehicle?
In addition to the deposit indicated in the Terms and Conditions, you must pay for any extra features that are requested, such as GPS or child seats, as well as any additional drivers you wish to register.
There will always be an option to request additional services, but these services are not guaranteed.