How can we help you?
Hotels
What is the difference between the reduced rate and the flexible rate?
How do I cancel my hotel reservation?
In the event of a free cancellation, how will you refund the amounts paid?
If my cancellation was free, why have I been charged for the price of the reservation?
What are the charges associated to changing my hotel reservation?
What happens if I do not show up at the hotel?
Can I travel with my pet?
Destinia cannot guarantee whether pets are allowed at the accommodation reserved. Usually pets are not allowed, nevertheless, we recommend you to check this information with our Customer Service Agents by calling +1 347 640 5358 prior to contracting any service.