How can we help you?
Hotels
What is the difference between the reduced rate and the flexible rate?
How do I cancel my hotel reservation?
In the event of a free cancellation, how will you refund the amounts paid?
If my cancellation was free, why have I been charged for the price of the reservation?
What are the charges associated to changing my hotel reservation?
What happens if I do not show up at the hotel?
Can I arrange a late check-out?
Usually that is not allowed, nevertheless, we suggest you check this information with our Customer Service Agents prior to hiring any service by calling +1 347 640 5358.